​​

At New Creation Church, we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We respect your privacy and are dedicated to ensuring that your information is handled securely and transparently.

​

What Information We Collect

We may collect and process the following categories of personal data:

• Full name

• Contact details (address, phone number, email)

• Date of birth (for specific ministry activities, such as children’s church)

• Attendance records

• Photographs and video recordings (with consent)

• Donation and Gift Aid details

• Pastoral care information (if shared with us)

• Emergency contact information

• Any other information you voluntarily provide to us

 

How We Collect Your Information

We collect information through:

• Website forms (contact forms, event registrations, volunteer sign-ups)

• Paper forms (membership, consent, attendance)

• Email, phone, and face-to-face interactions

• Online platforms for church activities (such as prayer requests, livestreams, and newsletters)

• CCTV footage (if applicable on church premises)

 

Why We Collect Your Data

We collect your personal data to:

• Facilitate church services, events, and community activities

• Manage church membership and communication

• Provide pastoral care and support

• Organise ministry groups and volunteer teams

• Comply with legal and charitable requirements (e.g., Gift Aid records)

• Maintain the safety and security of our premises and attendees

• Promote church events (with consent for photos/videos)

 

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: Where you have given clear permission for us to process your data.

• Legal Obligation: For meeting UK legal and regulatory requirements.

• Legitimate Interest: For church administration, membership, and community engagement.

• Contract: Where processing is necessary to fulfil a church-related service you have requested.

 

Sharing Your Information

We do not sell or rent your personal information.
We may share your data with:

• Church leadership and authorised ministry teams

• Service providers (e.g., email platforms, donation processors)

• Government authorities (only if required by law)

• Emergency services (if necessary for health and safety)

All third parties are required to process your data in accordance with UK data protection laws.

​

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. For example:

• Financial records (including Gift Aid) are retained for at least six years to comply with UK tax regulations.

• Contact and membership records are retained while you are an active member or engaged with church activities.

• Pastoral care notes are retained only with your consent and are regularly reviewed

​

​

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Withdraw consent at any time (where applicable)

• Object to or restrict certain types of processing

• Request data portability (if applicable)

To exercise your rights, please contact us at [Insert Contact Email].

 

Data Security

We take data security seriously and have appropriate technical and organisational measures in place to protect your personal information from unauthorised access, alteration, disclosure, or destruction.​

 

Photographs and Media

We may take photographs and videos at church events for promotional and community purposes.
Consent will always be sought for:

• Individual close-up images

• Children and vulnerable individuals

You can withdraw consent for image use at any time by contacting us.

​

Children’s Privacy

For individuals under 18, we require parental or guardian consent before collecting or processing personal data.

 

Policy Updates

We may update this Privacy Policy from time to time.
The latest version will always be available on our website or by request.